Frequently Asked Questions
Everything you need to know about your Prashanti Sarees experience.
How can I be sure of the saree's quality and authenticity?
At Prashanti Sarees, we pride ourselves on purity. Our silk sarees come with the Silk Mark certification, and every product undergoes a rigorous three-stage quality check to ensure the weave, zari, and fabric meet our premium standards.
Do you offer international shipping?
Yes, we ship our exquisite collections worldwide. Shipping costs and delivery timelines vary by country and are calculated at checkout. Most international orders are delivered within 7 to 12 business days.
Can I request custom blouse stitching with my saree order?
Absolutely. We offer professional tailoring services for blouses and falls/pico. You can select the 'Stitching' option on the product page and provide your measurements using our guided size chart.
What is your return and exchange policy?
We offer a 7-day return policy for domestic orders if the product is unused and in its original packaging. Please note that customized items, such as sarees with stitched blouses or falls/pico, are not eligible for return.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. For customers in India, we also offer Cash on Delivery (COD) services for most pin codes.
How should I care for my silk sarees?
To maintain the longevity of your saree, we recommend dry cleaning only. Store your sarees in a cool, dry place wrapped in a muslin cloth, and avoid direct contact between the zari and perfumes or deodorants.